Call Forwarding Troubleshooting
Problem: You try multiple times to call forward your lines, but calls are still ringing through to you.
Solution: Occasionally the forwarding will not take due problems with a the phone company the command. Simply remove any programming by dialing *73. Then try forwarding your phones again.
Problem: When you try to forward a line or when deactivating call forwarding, you hear a fast busy tone.
Solution: This tone usually indicates that the feature you are trying to use is already enabled. Hang up the phone and use the opposite command. For example, you try to forward your phones and hear a fast busy. This indicates the line may already be forwarded. Use the 73# command to deactivate the forwarding, hang up the phone and start the call forwarding process again.
Problem: You want to verify that the forwarding is activated and ringing at the correct number such as your answering service.
Solution: After forwarding your telephone line to The Answering Service, pick up another line and dial your business number. You should hear one ring on your office phone and then the line will be successfully call forwarded.
Remote Call Forwarding
There are more call forwarding options available in most areas to make using call forwarding more accessible and flexible. The most useful addition is Remote Call Forwarding. This service will allow you to set up your call forwarding service from any ...
Call Forwarding Busy Line
Call Forwarding Busy Line lets you forward your calls to a pre-programmed number such as an answering service whenever your phone line is busy. You can use this service with regular call forwarding, but when regular call forwarding is activated, ...
Call Forwarding No Answer
Call Forwarding No Answer forwards your calls to a pre-programmed number such as an answering service whenever you do not answer your phone after a set number of rings, which is pre-programmed between two and seven rings. You can have this service ...
Call Forwarding - Multiple Lines
Most offices have more than one telephone line and combine the line using a phone company feature called Call Hunt. If you have 4 lines and line 1 is busy any incoming calls will roll over to lines 2, 3, and 4. In order to determine which number need ...
Answering Service Call Forwarding Instructions - Standard
Standard call forwarding codes To forward your phones to the answering service: Dial *72 + your call forwarding number. To unforward your phones: Dial *73 and hangup. Note: When forwarding phones you DO NOT have to wait for someone to pickup. Once ...