Can I have a recorded greeting played to my callers to announce my company name, office information with a zero option to reach an agent
Below is a sample script
"You have reached the after answering service for "Company Name" you have the reached the office outside of normal hours. If you require emergency service please press "zero" to reach an agent. For appointments, cancellations or any non urgent issue please call back during normal office hours, Monday thru Friday 9am
How do I add or edit the recorded greeting for my account?
Simple, use any voice recorder like https://online-voice-recorder.com/ to record the greeting, then download and email the file to support at americastas.com. Please be sure to include your account name and call forwarding number and just indicate ...
How do I get my phones to ring at the answering service?
Ways to get your phones to us - Please note all phone company features listed below are provided by the phone company and they may charge additional fees. The Answering Service has no control over the activation or removal of call forwarding nor ...
Sample Signup Form
8005551212 - ABC Heating & Cooling General Information Contact NameBilling Contact Name Here Contact Phone202-265-1600 Contact Emailcontact@email.com TimezoneEastern Time Service TypeAnswering Service IndustryHeating & Cooling Billing Information ...
Optional Service Addons
Text Reply Receipt - $10 Patching $20 Personalized Greeting - $10 Greeting add on Voice mail $20
How can I place a credit card on file to be automatically charged each billing cycle?
This can be accomplished one of two ways. The most secure way to protect credit card details is through the billing portal. 1. You should receive an invitation to the client billing portal with your first invoice. 2. If not you can also access it ...